---
type: FAQ
title: Home Harvest support FAQ
description: "Answers to common Home Harvest questions: location, subscription, backup, data, notifications, offline use, Android."
resource: https://homeharvest.farm/support/
tags: [support, faq]
status: draft
generated: { by: claude/fable-5.1, at: 2026-09-07T00:00:00Z }
stale_after: 2027-09-06T00:00:00Z
sources:
  - id: site-support
    resource: https://homeharvest.farm/support/
    title: homeharvest.farm — Support
---


# Home Harvest support FAQ

**How do I set or change my location?** Enter a postcode or suburb at setup; change it in More → Garden profile. No GPS is used.

**How do I subscribe or restore?** More → Home Harvest Complete; choose monthly or yearly, or tap Restore with the same Apple Account.

**How does iCloud backup work?** More → iCloud backup. Optional, requires Complete, private CloudKit database on your Apple Account.

**How do I export or delete data?** More → Data & privacy. JSON export; delete clears device data and attempts to remove the iCloud copy.

**Does it send reminders?** No. Due dates are shown inside the app; no notification permission is requested.

**Why do results differ from guidance?** Planting windows are broad zone guides; cultivar, soil, altitude, frost, rainfall, humidity and microclimate change outcomes.

**Can it identify pests or diseases?** No. It lists common problems; confirmed advice comes from product labels and state/territory biosecurity services.

**Does it work offline?** Yes; library, calendars, locality data and images ship in the app.

**Is there an Android version?** An Android version is in development; not yet on Google Play.